Contact the team
Email xkwaoconker@hotmail.com. Include the screen, phone model, VAYRO version and what you were trying to do. Requests are handled by the operator; support is not monitored continuously. Requests are handled within 7 days after account verification when needed.
Report a bug
Describe the steps, the issue and what you expected. You can attach a screenshot with other people’s messages, photos and contact details hidden. Never email a password, sign-in code or identity document.
Report behavior
Open the relevant profile or message in the app, then choose Report. You can also block the member. If you cannot access the app, email support with the facts and date; do not forward content involving the sexual exploitation of a minor.
Request a review
To challenge a moderation decision, include its reference if known and the relevant facts. Do not try to contact the person who submitted the report.
Privacy and child safety
Person responsible for the protection of personal information: xkwaoconker@hotmail.com. Use the subject Privacy — VAYRO for information requests or Child safety — VAYRO for an alert of that kind.
Immediate danger
Contact your local emergency services. An email or report in VAYRO does not replace urgent intervention.